Privacy Policy

Last Updated: September 2024

At Khayelitsha Community Hub, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our website www.khayelitshahub.com (the “Site”).

1. Information We Collect

We collect various types of information when you interact with our website, including:

  • Personal Information: This includes information you provide directly to us such as your name, email address, phone number, and other contact details when you fill out forms, subscribe to newsletters, or interact with our services.
  • Usage Data: We collect information about how you use our website, such as your IP address, browser type, pages visited, time spent on pages, and other analytical data that helps us improve our services.
  • Cookies and Tracking Technologies: We use cookies and similar technologies to track user activity on our website and store certain information. You can disable cookies in your browser settings, though this may limit some functionalities of the site.

2. How We Use Your Information

The information we collect is used for the following purposes:

  • To provide, operate, and maintain our website and services.
  • To improve your experience on our site through personalized content and recommendations.
  • To respond to your inquiries, questions, or feedback.
  • To send promotional and marketing communications (if you have opted in).
  • To analyze and understand how users interact with our website to improve performance.

3. Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share your information with third parties in the following situations:

  • Service Providers: We may share your data with trusted third-party service providers who assist us in operating our website, conducting business, or servicing you, so long as these parties agree to keep your information confidential.
  • Legal Obligations: We may disclose your personal information if required to do so by law or in response to valid legal requests by public authorities (e.g., a court or government agency).

4. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

  • The right to access – You can request copies of your personal data.
  • The right to rectification – You can request that we correct any inaccurate or incomplete data.
  • The right to erasure – You can request that we delete your personal data under certain conditions.
  • The right to restrict processing – You can request that we limit the processing of your data.
  • The right to object to processing – You can object to the processing of your data in certain circumstances.
  • The right to data portability – You can request that we transfer the data we have collected to another organization or directly to you.

5. Security

We are committed to ensuring that your information is secure. We take appropriate technical and organizational measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal data. However, no method of transmission over the internet or method of electronic storage is 100% secure.

6. Third-Party Links

Our website may contain links to other websites. We are not responsible for the content or privacy practices of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We recommend that you review this policy periodically.

8. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us at:

Khayelitsha Community Hub
info@khayelitshahub.com
+27 (79) 192-6411